Terms & Conditions

Last Updated: September 8, 2026

These Terms & Conditions apply to Detail CRM (also written DetailCRM), the booking and customer messaging service operated by Knox Prestige Detailing LLC(together, “we,” “us,” or “our”), including appointments booked through a Detail CRM booking page. Both names refer to the same business.

1. Booking Services

By booking an appointment with Knox Prestige Detailing LLC through a DetailCRM-powered booking page, you agree to provide accurate and complete information about yourself, your vehicle, the requested services, and the service location.

You agree to be available at the service address at the scheduled appointment time.

Prices displayed during the booking process may be estimates. The final price may be adjusted based on the actual condition of the vehicle, additional services requested, or additional work approved by the customer at the time of service.

2. Cancellation and Rescheduling

Cancellation and rescheduling policies may vary depending on the service booked. Customers should contact Knox Prestige Detailing LLC directly using the contact information provided in their booking confirmation if they need to cancel or reschedule an appointment.

SMS Messaging Terms & Conditions

3. SMS Program Description

Knox Prestige Detailing LLC SMS Program

By voluntarily opting in to receive SMS messages from Knox Prestige Detailing LLC, you consent to receive recurring text messages at the mobile telephone number you provide.

SMS messages may include:

  • Appointment confirmations
  • Appointment reminders
  • Appointment scheduling or rescheduling communications
  • Service status updates
  • Service completion notifications
  • Invoice and payment notifications
  • Customer service communications
  • Responses to customer questions or requests
  • Promotional offers and marketing messages, if you separately opt in to receive promotional SMS messages

Messages may be sent using automated technology.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Knox Prestige Detailing LLC.

4. Message Frequency

Message frequency varies based on your interactions with Knox Prestige Detailing LLC and the services you request.

For example, an appointment may result in multiple service-related messages, including a booking confirmation, appointment reminder, service update, completion notification, or invoice notification.

Customers who separately opt in to promotional SMS messages may receive additional promotional messages. Promotional message frequency may vary.

5. Message and Data Rates

Msg & data rates may apply.

Message and data charges are determined by your mobile carrier and your individual wireless plan. Knox Prestige Detailing LLC is not responsible for any charges imposed by your wireless carrier.

6. How to Opt Out

You may opt out of receiving SMS messages from Knox Prestige Detailing LLC at any time.

Reply STOP to any SMS message to unsubscribe.

After you send STOP, you may receive one final confirmation message confirming that you have been unsubscribed. After that confirmation, you will no longer receive SMS messages from Knox Prestige Detailing LLC unless you voluntarily opt in again.

You may also use the keywords END, CANCEL, UNSUBSCRIBE, or QUIT to request to stop receiving messages.

7. How to Get Help

Reply HELP to any SMS message for assistance.

You may also contact Knox Prestige Detailing LLC for support at:
support@detail-crm.com

8. Carrier Disclaimer

Wireless carriers are not liable for delayed or undelivered messages.

9. Privacy and Mobile Information

Information collected through the Knox Prestige Detailing LLC SMS program is subject to our Privacy Policy.

Knox Prestige Detailing LLC does not sell or share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

SMS opt-in information and consent are used only for the purposes for which the customer provided consent and to provide the requested communications and services.

10. SMS Consent Is Optional

Consent to receive SMS messages from Knox Prestige Detailing LLC is not required to purchase services, book an appointment, or otherwise use our services.

Customers may decline SMS communications and may use an alternative method of communication where available.

SMS consent must be provided separately from acceptance of these Terms & Conditions and is not automatically granted by booking an appointment or agreeing to these Terms & Conditions.

11. Changes to These Terms

Knox Prestige Detailing LLC may update these Terms & Conditions from time to time. Any changes will be posted on this page, along with an updated “Last Updated” date.

12. Contact Us

If you have questions about these Terms & Conditions or the Knox Prestige Detailing LLC SMS program, please contact:

Knox Prestige Detailing LLC
Email: support@detail-crm.com